Privacy Statement

Privacy Statement
Silk Studios recognises its obligation to its customers, community and online visitors to adhere to the highest standards of decency, fairness, and integrity in all its operations. Likewise, we're dedicated to the fundamentals of protecting consumer privacy on the Internet, especially for children. As a result, our operations change rather constantly as new features are introduced to our website. This means that, from time to time, our policies will be reviewed and may be updated, revised, modified and supplemented.

Silk Studios reserves the right to change the information, features, products, disclosures and this Privacy Policy at anytime and notifying you by posting an updated version of the Policy on its website. Please check this Privacy Policy periodically for changes. Your continued use of the Silk Studios website following the posting of changes to this Privacy Policy indicates that you have read the Privacy Policy in place at that time. By continuing to use this website after any changes are made means that you accept those changes. This Privacy Policy is based on the National Privacy Principles in the Privacy Act 1988 and on Silk Studios implemented policies to protect personal information. Unless you provide us with your consent to do otherwise, Silk Studios will only collect and use your personal information as set out below.

Gathering and Use of Information
Any personal information collected from visitors to this website is done on a voluntary basis, and Silk Studios does not require this information to allow access to the website. However, in order to participate in some of the programs offered on the website, you may have to provide personal information. Personal information which Silk Studios does receive from any visitor will only be used for internal Silk Studios purposes and will not be sold or provided to any third parties otherwise than to media organisations for the purposes of publication of winners without your consent unless:
(a) Required by law; or
(b) To implement our Terms and Conditions; or
(c) To protect the rights, property or the safety of another Silk Studios user, any member of the public or Silk Studios. However, we contract out some of our functions to external service providers (such as mailing houses, our call centre and information technology service providers). We may disclose your personal information to these service providers but only so that they can provide the services that we have contracted out to them. The personal information that Silk Studios collects may include such things as name, address, e-mail address and age. It may be collected for a variety of reasons including as required by law on contest entry forms, individual requests for information from Silk Studios, to respond to you when you request information from Silk Studios or as part of a request to be included in our updates list. Occasionally we may also ask on a voluntary basis for personal information for our own internal use (e.g. for marketing and research), but we still maintain yours and your children's privacy and will not sell this information to third parties. Only those who ask to be added to our updates list or who ask for information from us will receive e-mail communications from us. We offer an "opt-out" feature that allows you to advise us that you and/or your children no longer wish to receive email from us. You may always ask to be re-included.

Links
Silk Studios Web Site may contain "links" to other sites, and we make every effort to only link to sites that share our high standards of decency, fairness, and integrity. Silk Studios is not responsible for the privacy practices or content of companies linked to our website. Before disclosing your personal information on any other website, we suggest you examine the privacy policies of those websites.

Cookies
Silk Studios uses "cookie" technology to assist in identifying registered users so as to avoid them having to log-in manually each time they enter the website. We do not, with the use of cookies extract any personal information, provide any such information to third parties.

Security
Silk Studios has taken reasonable steps to make all information received from our online visitors as secure as possible against misuse and loss and unauthorised access, modification and disclosure. All information is protected by our security measures, which are periodically reviewed.

Changes and Access to Personal Information
If you want to know what personal information Silk Studios holds about you, in most cases you are able to gain access to this personal information by contacting us in writing, directing your enquiry to:
Silk Studios Privacy Statement
Silk Studios
7 McCabe Place Willoughby NSW 2068 Australia

A request to update or correct any information should be directed to that office. To protect the security of your personal information, you may be required to provide identification.

Further Questions
If you have any questions about Silk Studios online Privacy Policies or procedures, or wish to complain about a breach of your privacy you may contact Silk Studios on 1300 857 827. Our staff are prepared to address any concerns you may have about the privacy, safety and appropriateness of any material you see on the Silk Studios website.

Silk Studios is located at:
7 McCabe Place Willoughby NSW 2068 Australia

More Information
More information about privacy law and the NPPs is available from the Federal Privacy Commissioner at http://www.privacy.gov.au

Further information: If there is an area that has not been covered here, please email us and we shall endeavour to get back to you with the pertinant information. Just follow this link to our email form, and from there you can be assured of reaching us and getting the quickest response!         

Code of Behaviour

Code of Behaviour
Dergat Pty Limited trading as Silk Studios, its associated companies, subsidiaries and managed joint ventures (herein referred to collectively as “Silk Studios” or “the Company”) must at all times act ethically and honestly.

The concept of ethical considerations often goes beyond what is lawful which sometimes makes it difficult to determine whether or not an action is ethical. Proactive consultation is encouraged at all times. If in doubt it is essential that you liaise beforehand with the person to whom you are directly responsible (“Manager”) in order to determine whether an action is appropriate. Failure to seek timely advice, no matter how good the intentions are, is not an excuse for violating this Code of Conduct (“the Code”).

In deciding whether you are acting ethically, the following should be taking into consideration:-

1. Would publication of your actions embarrass you, Silk Studios, your fellow employees or members of family and friends?
2. Would you be proud to speak publicly of my actions?
3. Will your actions result in direct or indirect negative consequences to Silk Studios?
4. Are you adhering to the spirit of the Code and are your actions consistent with the overall values set out in the Code?

Silk Studios is committed both in principle and practice to its operations being open to public scrutiny, subject to normal commercial confidentiality.

Silk Studios recognises that employees will face ethical challenges in carrying out their work and conducting the business of the Company and the purpose of the Code is to assist all employees to recognise and resolve those challenges in making decisions in relation to business conduct. The Code will be reviewed annually and Silk Studios reserves its right to change the contents of the Code at any time and welcomes any input from employees. Changes to the Code will be available on this website.

Silk Studios employees who hold executive or managerial positions are required to ensure that employees reporting to them are provided with a copy of the Code and that such employees understand the content and importance of the Code. Employees with executive or managerial responsibilities will also be required to acknowledge in writing annually or when required by the Managing Director of Silk Studios (“the Managing Director”) adherence to the Code by employees under their control.

Compliance with Laws
Silk Studios and its employees will at all times comply with the legal requirements of the territory in which Silk Studios’s business is being conducted.

Silk Studios will not tolerate unlawful conduct in any circumstances and it is the responsibility of each employee to understand the laws and legal implications that govern their work in any given territory. Ignorance of the law is not a defence. If an employee is unsure or unclear about laws relating to their particular work or the territory in which they are working, they should seek firstly the advice of their Manager and if appropriate legal advice. If the situation dictates that because of time restraints legal advise is not practical, the employee should conduct themselves in a manner that that would not embarrass them, Silk Studios, their fellow employees or members of their family if it were publicly disclosed.